How to resolve queries by using different modes?
There are various modes by which we resolve queries of clients that are mentioned below:
- FRESHCHAT : In this portal we receive queries via whatsapp, website, support portal in mobile app.
- FRESHDESK : In this portal we receive queries via E-mails,through our support email id.
- VOICE CALLS : In this way we receive calls direct over the mobile on our helpline number.