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DGM Responsibilities

Daily Activities

  1. View & edit users
  2. Reset Users
  3. Reset Password
  4. Delete Users

 

  • View & edit Users
    View and edit users in case it is required for any user. This way the user track can be done.

Want to know how to view & edit users (Click here)

 

  • Reset Users
Users device can be reset in case any FOS faces login pop-up message" User account already in use". FOS can ask their reporting managers to reset the device.

Want to know how to reset users' ID (Click here)

 

  • Reset Password
When required, DGM can change the passwords of the users including FM/RMCs and FOS both falling under their heirarchy.

Want to know how to change password (Click here)

 

  • Delete Users
DGMs can also delete the users as and when required under their team hierarchy. (Both FM/RMCs and FOS)

Want to know how to delete users (Click here)

 

 

Weekly Activities

  1. View assigned Territories, View assigned Collection, View assigned Activities
  2. View Retailers list

 

  • View assigned Territories, View assigned Collection, View assigned Activities
DGM's can view the assignment of hierarchy, collections and activities done to FOS and FM/RMCs.

Want to know how to view assigned hierarchy, collections and activities (Click here)

 

  • View Retailers list
The retailers data uploaded in BSNL saleport web can be accessed and viewed by DGM. In this way they can check if the retailers are assigned in correct hierarchy to correct FOS.

Want to know how to view retailers list (Click here)

 

 

Monthly Activities

  1. View Target Reports
  2. View Beat Plan Reports
  3. View Attendance Report

  • View Target Reports
Targets reports can be viewed on BSNL Salesport web. Target vs achievement report will be visible to users under Beat Plan Reports. Thsi is very important to keep track of the FOS achievements vs targets assigned to them.

Want to know how to view Beat Plan Reports (Click here)

 

  • View Beat Plan Reports
DGM can also view the Beat Plan reports on monthly basis or for any time period to get update about the FOS activity.

Want to know how to view Beat Plan Reports (Click here)

Refer the video:

 

  • View Attendance (User) Report
Attendance marked by FOS can be viewed under User Reports. Thsi is important to view reports on regular basis tokeep track of FOS presence.

Want to know how to view Attendance (User) Reports (Click here)

Refer the video:

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