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How to enable track communication?

Enabling this feature will Track communication done by task through Trackable template.

Let us know hoe to do it:

  1. From Navigation Menu, go to Configuration option.
  2. Click on Activities and then choose the activity form by clicking on pencil icon.
  3. Go to Settings and then click on General.
  4. Click on + icon to open the Advanced settings.
  5. Scroll down to Enable Track Communication check box and select it.
  6. Click on Save to update the activity.

 

 

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