I am unable to login to FeetPort. What do I do?

Sometimes a mobile user face issue of not able to sign in to FeetPort application. Please check the mobile settings as per following to avoid such instances:

Check your Location mode and set it to 'High Accuracy'.
  • Go to Device settings, and tap on Location option.
  • Turn on location and select mode as High accuracy.



Check Battery optimization and make it "Disabled".

  • Go to Device settings and tap on Device Maintenance.
  • Tap on Battery option and click Battery usage.
  • Tap the More button on the action bar at the top right and choose Optimize battery usage.
  • On the Optimize Battery Usage screen, choose All apps list from the drop-down to see all the apps on the device.


  • Click on FeetPort from the list of apps and choose Don’t optimize and tap on DONE


  • Exit Settings and open FeetPort application from Device Menu.
  • Login to FeetPort.
  • Tap on “Click here to begin

Why FeetPort showing "Please enable location services from settings"?

How to disable Battery optimization?

Revision #12
Created Wed, Feb 21, 2018 11:00 AM by Kamal
Updated Tue, Oct 29, 2019 11:56 AM by Kamna