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How to send diagnostics data for analysis to support team in case the tasks are not getting synced?

If the field user is not able to complete task after Finish & Sync, then there is a chance th...

How to enable required time to spend on a task before a field user can finish it?

Web user can set a time frame for field user to spend on a task or time spent on customer locatio...

How to enable Minimum time required before Mark Out for a field user?

Through this feature, a web user can configure the time required fro a field user to be present b...

How to enable Geo Fencing at the time of Check In and Finish?

Web user can mandate the user to Check and Start the task within a particular radius of the Custo...

How to change time zone in the FeetPort mobile app?

Field User can change the timezone according to the area in which he is working by following belo...

How to add questions to Question Bank?

Learning module helps you to understand the principles and products of the organisation. It helps...

How to apply leave in FeetPort (Android)?

Mobile User can also apply for a leave through mobile app. To apply leave in FeetPort, please fol...

How to refresh FeetPort settings / activity structure(Android)?

Mobile User can refresh the profile through following steps: Go to the Menu  icon '☰' in FeetPo...

I am unable to click Images in FeetPort, if I tap on Click nothing is happening. How do I proceed?

This can happen due to some reasons mentioned below, please follow the trouble shooting steps: ...

How do I receive tasks assigned by my supervisor?

If tasks have been assigned to mobile/field user, these tasks will be in mobile state. If tasks h...

While starting new task I am getting “Please finish the active task first ” error. What do I do?

FeetPort allows user to START single task at one time, if there is already an active task user wo...

How to install FeetPort on your device?

Please visit the following links to download the FeetPort mobile application. Download FeetPort ...

How can I retrieve my Finished & Completed task?

In case mobile user needs to edit a completed task, there is option to retrieve finished task and...

Is there any provision to capture Videos in FeetPort?

FeetPort facilitates its users with multiple features, formats that are created at web user's end...

How to access beat plan in mobile?

To access Beat Plan in FeetPort mobile app, please follow the steps mentioned below: 1. On your ...

How to Logout of FeetPort mobile application?

Logout permissions are dependent on company's requirement. Company can provide or restrict the pe...

How to plan your Route for Today in FeetPort app?

On FeetPort mobile app dashboard, you will be able to see Plan your day tab, this helps you to pl...

How to clear FeetPort app data?

To clear FeetPort app data, please follow the steps mentioned below: Go to FeetPort menu and cl...

How to disable Battery optimization manually?

Please follow the steps to disable battery optimization manually: Open the Settings menu on the...

My task are showing in 'Sync' and they are not getting synced, What do I do?

Tasks are synced with the server when there is strong internet connection. But sometimes tasks ge...

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