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How to add areas of presence?

Area mapping is a helpful tool to plan tour for any specific user. FeetPort facilitates Web User ...

How to download performance reports?

To download performance reports, you must have some reports configured in your account. To config...

Task was removed but it is still in pending tasks tab in the mobile app. How to remove them from Pending tasks in mobile device ?

Tasks may remain still in the pending tasks due to some error if removed from Web Console. Pleas...

How to plan your Route for Today in FeetPort app?

On FeetPort mobile app dashboard, you will be able to see Plan your day tab, this helps you to pl...

How to set reminders in Feetport App ?

Users can set reminders for meeting schedules, appointments and visits through Feetport app.  Fo...

How to change time zone in the FeetPort mobile app?

Field User can change the timezone according to the area in which he is working by following belo...

How to apply leave in FeetPort (Android)?

Mobile User can also apply for a leave through mobile app. To apply leave in FeetPort, please fol...

How to refresh FeetPort settings / activity structure(Android)?

Mobile User can refresh the profile through following steps: Go to the Menu  icon '☰' in FeetPo...

I am unable to click Images in FeetPort, if I tap on Click nothing is happening. How do I proceed?

This can happen due to some reasons mentioned below, please follow the trouble shooting steps: ...

While clicking on Finish and sync its showing “Validate all fields” error. What do I do?

This error will occur if some Mandatory fields are left blank. Please Check under the FORM tab i...

How to mark attendance in FeetPort application (iOS)?

1. Click on Calendar on dashboard of FeetPort in your iOS  2. To mark attendance tap on location...

While starting new task I am getting “Please finish the active task first ” error. What do I do?

FeetPort allows user to START single task at one time, if there is already an active task user wo...

When I am tapping on CHECK IN, the page it is only loading, What do I do?

This error usually comes when location setting or battery optimization of the device is not enabl...

How to create task in Mobile app (Android)?

FeetPort gives Mobile user the liberty to create tasks through Mobile application. Let's see the ...

In my calendar why am I marked absent although I have done tasks for that day?

In FeetPort  to avoid absenteeism in calendar, mobile/ field user has to Mark Attendance at least...

How to mark attendance in FeetPort (Android)?

Mobile User can mark attendance using FeetPort Application as well by following below steps: ...

How to view people present or absent today?

To view people present or absent follow below steps: From the Navigation Menu click Location An...

How to view a day's tracked locations for a team member?

To view day's tracked locations for a team member follow the steps: From the Navigation Menu, c...

How to download distance travelled report?

Web Admins can download the report of distance travelled by the team. Just simply follow the step...

How to create triggers on task state change?

Trigger messages can be configured by the web user which can be sent to the customer as well as t...

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