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In my calendar why am I marked absent although I have done tasks for that day?

FAQs

To avoid absenteeism in calendar, mobile/ field user has to Mark Attendance in FeetPort at least ...

attendance
Calender
Absent

How to create task in Mobile app (Android)?

Activities

FeetPort gives Mobile user the liberty to create tasks through Mobile application. Let's see the ...

Task
Mobile task

When I am tapping on CHECK IN, the page it is only loading, What do I do?

FAQs Troubleshooting Scenarios

This error usually comes when Location Setting or Battery Optimization of the device is not enabl...

Loading
Loading Error
Check In

While starting new task I am getting “Please finish the active task first ” error. What do I do?

FAQs Troubleshooting Scenarios

FeetPort allows user to START single task at one time, if there is already an active task user wo...

Active task
Active task error
defer
task not starting

How do I receive tasks assigned by my supervisor?

Activities

If tasks have been assigned to field user, these tasks will be in mobile state. tasks have been ...

Task
Task not received

While clicking on Finish and sync its showing “Validate all fields” error. What do I do?

FAQs Troubleshooting Scenarios

When a field user wants to finish a task but he faces and error message 'Validate all fields' Thi...

Error
Validate all fields

Task was removed but it is still in pending tasks tab in the mobile app. How to remove them from Pending tasks in mobile device ?

FAQs

Tasks may remain still in the pending tasks due to some error if removed from Web Console. In th...

Task

My task are showing in 'Sync' and they are not getting synced, What do I do?

FAQs Troubleshooting Scenarios

Tasks are synced with the server when there is strong internet connection. But sometimes tasks ge...

Sync
Syncing

I am unable to click Images in FeetPort, if I tap on 'Click' nothing happens. How do I proceed?

FAQs Troubleshooting Scenarios

Field user can face this error due to some reasons mentioned below, please follow the trouble sho...

Image

Scheduling a task

Tasks Tasks

There are two methods to schedule a task, webuser can schedule a task from the web console and mo...

Schedule
Scheduler
schedule task

How to create Follow up for tasks?

Configuration Activity

Timely follow-ups with prospects can convert them into customers. It builds trust among the custo...

Follow up
Follow up creation

Configuring Scheduler for tasks on Web Console?

Configuration Activity

Scheduler can be configured from activity setting. For doing this please follow below mentioned s...

Scheduler
Schedule
configure Scheduler

Defining Area

Configuration Presence

Area and mapping is a helpful tool to plan tour for any specific user. FeetPort facilitates web u...

Area
Area creating
Area creation

Mapping Area with Mobile User

Configuration Presence

After configuring and adding an area we can map & assign certain areas to field users. In or...

Area
Area Creation
Area mapping

Defining Target

Configuration Performance

Target is a vital feature that help derive results for field team. In FeetPort Targets can be bas...

target
target creation

Creating Goals

Configuration Performance

Goals or schemes or discounts or offers (whatever you call them) are run for every company which ...

Scheme
scheme creation

How to create an Activity form in FeetPort?

Configuration Activity

Activity is a digital formation of any Hard copy format. You can convert any hard copy format int...

How to modify an Activity form in FeetPort?

Configuration Activity

Activity created by a Admin can be modified later on. Any changes made later will be visible to m...

How to delete an Activity?

Configuration Activity

Activities created can be deleted through Web Console. From the Navigation Menu on the left in ...

How to Configure Score settings in FeetPort web console?

Configuration Activity

Scoring gives an extra boost to the field team. FeetPort has this unique feature to imbibe scorin...